Last Updated: 10/23/2023
1. Refund Policy
We want you to be satisfied with your purchase from Lifegifts.net. If for any reason you are not completely happy with your order, we offer a straightforward refund policy.
a. Eligibility: To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
b. Timeframe: You have 30 days from the date of delivery to request a return.
a. Processing Time: Refunds will be processed within 10 business days after we receive the returned item.
b. Refund Method: Refunds will be issued to the original payment method used for the purchase.
We do not offer exchanges at this time. If you need a different item, you can place a new order and return the original item for a refund.
5. Return Shipping
a. Cost: You are responsible for the cost of return shipping.
b. Shipping Method: We recommend using a trackable shipping service for returns. We cannot guarantee that we will receive your returned item without a tracking number.
6. Restocking Fee
In some cases, a restocking fee may be applied to returns. This fee will be deducted from your refund. You will be notified of any restocking fee before processing your return.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer support immediately. We will work to resolve the issue and provide you with a replacement or a refund, depending on the circumstances.
8. Changes to Refund and Returns Policy
We reserve the right to update and modify our Refund and Returns Policy from time to time. Any changes will be posted on our website.
9. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at:
Email: [email protected]
US Head Quarter: 2105 Vista Oeste NW Suite E #2040 Albuquerque, NM 87120